Many times customers submit support requests for an issue they may be having with their web site. We may however not be able to immediately assist them due to not providing valid domains details. For example a customer may say: “Hi, my domains is ‘A Great Flower Shop’ and I can’t access it, please help.”…
Read MoreKeeping your site secure is a never ending process. A lot of clients think that this task is solely up to your web host. While that is true on some accounts, there is also a number of things that you can do to help make sure your site is secure. We’ll take a look into…
Read MoreA lot of times customers submit ticket and say something similar or the following: “Hi, My domain is customersdomain.com and I forgot my password. Please reset it ASAP and send login details to email@randomemailaddressnotinoursystem.com as this is urgent Thanks Bye” Any decent host would of course require you to submit verification details prior to completing…
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